Information to help keep up with your repayments

Stay in control of your money


If you find you're not keeping up with your day-to-day bills and are worried you're losing control of your budget, we can help you get the information or advice you need to help feel more confident and keep up with your payments.  For information on taking control of your finances, click here.

 

Independent advice
If you feel your budget is slipping, to help get you on track there are a range of organisations you can contact for free, independent advice about managing your debt.

 

National Debt Line – Free independent and confidential advice on debt management plans. Phone 0808 808 4000
www.nationaldebtline.co.uk

 

Citizens Advice Bureau – Free practical information via the phone or face to face with a trained counsellor on a range of topics including; housing, benefits, debt and legal issues.
www.nacab.org.uk (England & Wales)
www.cas.org.uk (Scotland)
www.citizensadvice.co.uk (Northern Ireland)

 

Consumer Credit Counselling Service (CCCS) – Free confidential advice on how to deal with debt including payment offer plans. Phone 0800 138 1111
www.cccs.co.uk

 

Credit Action – Free information and self help guides.
www.creditaction.com

 

Money Advice Map – For an easy-to-use search facility that allows you to find your nearest free and independent, face-to-face, money and legal advice centre - just enter your postcode.
www.moneyadvicemap.org

 

What happens if I don't keep up with payments?
If you do not keep up with your mortgage repayments, we may take action against you, and your information will be registered with credit reference agencies. This means you could find it harder to borrow money in the future.

 

If you find yourself in the difficult situation of not being able to make your mortgage repayments, it is important you call us right away. We are committed to working with you, and we have a range of options that could make things easier depending on your circumstances. Click here for more information. If you do not make the agreed payments, we might have to go to court to get back any money you owe us, or to repossess your property.

 

If you've already taken steps to keep control of your finances, it's important to learn from your experiences

  • Understand where things started going wrong and recognise the warning signs. Take another look at your budget and identify what luxuries you can really live without.

  • Think very carefully before you take out any more credit; it is always best to take independent advice before committing to further borrowing especially for debt consolidation purposes. Should you make a decision to borrow money, remember the long-term view on costs and take time to shop around for the best deals. Wherever possible, do not rely on credit cards or other potentially expensive short-term credit types.

Budget Smart

Did you know that the Government Emergency Budget announcement of June 2010 affects us all? As a responsible lender, our Budget Smart! initiative aims to make sure you find it easier to get the information you need – so you can take action.  For more information, click here.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.