1) Request a claim form
Call 0870 400 4713 and we´ll send one to you within three days.

2) Complete the claim form
Fill in the form, return it to us within 120 days and we´ll do the rest. Need help with your form? Call 0870 400 4704.

3) Receive our decision
Once we have received your claim form, we´ll notify you by post of our decision within five working days. If your claim is accepted, you´ll receive payment to your account within two working days.