We're here to help you
Missed payments

When you’re behind with your payments the worst thing you can do is nothing. We are committed to working with you, and we have a range of options that could make things easier depending on your circumstances.


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Managing your money

With the cost of living constantly rising we understand at times it can be difficult to keep control of household bills. We can help you get useful information and advice so you can be better prepared to deal with any financial challenges you may face.


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Making a payment

We offer a range of payment methods including Direct Debit, Standing Order and an Automated Telephone Payment System. Find out more about these options.


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Interest Only mortgages

With the financial and economic conditions in recent years, we are encouraging our existing GE Money customers to review their Interest Only mortgages to make sure they are still on track to repay the Capital Balance in full at the end of their mortgage term.


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Help and support

Your questions answered. We have compiled a list of our most frequently asked questions. Find the answer to your question in one of our categories; General Account Queries, Missed Payments, Mortgages & GE Mortgage Base Rate, Insurance, Additional Borrowing and About GE.


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Important Notice: Payment Protection Insurance (PPI) Customers     

 

PPI is a valuable form of insurance to cover the repayments of your mortgage or loan in the event of accident, sickness (disability), hospitalisation or unemployment, and we want to make sure our customers are happy with their purchase. If you feel your cover was not right for you, we would encourage you to click here for more information.