GE Money Home Lending

About GE Money Home Lending

  • GE Money Home Lending is a closed business with no live mortgage or loan accounts.
  • As such we have limited capacity, resource and information to allow us to respond to enquires.
  • Please read below for further assistance:
I have an active loan or mortgage account (an account where you are making regular payments) – who do I need to contact?
  • If you have an active mortgage or loan account, GE Money no longer administers your account.
  • Please refer to the correspondence sent to you previously and contact your new account owner directly.
  • We are not able to provide any assistance on where to forward these queries.
  • We are not able to provide redemption quotes or any new or additional lending.
GE Money still holds a legal charge on my property, how do I get this removed?
  • Email us at : ge.money@targetgroup.com with your name, the address where the charge is registered and any evidence you have of our legal charge e.g. Land Registry Office Copies
  • Upon receipt of the above, and providing the charge is one that we are able to remove, we will arrange to have this removed Once we have submitted our discharge request to the relevant Land Agency, the matter is subject to the Agency’s own time-frames and we are unable to provide interim updates
  • Once we receive notification from the relevant Land Agency that our charge has been removed and where we have a valid correspondence address, we will write to the person/firm who raised the original request, to confirm our charge has been removed
I have tried to make a payment (by cash/cheque/standing order/other method) which has not been processed/accepted…
  • GE Money Home Lending is a closed business with no live mortgage or loan accounts, as such we are no longer accepting any payments on any account
  • Any outstanding balance you may have had with us is not being pursued and is not being reported to the Credit Reference Agencies
I have requested a Data Subject Access Request (DSAR) and haven’t yet received a response…
  • Upon receipt of your request, we will aim to respond within one calendar month, this is in line with the regulatory timeframes allowed.
  • We are unable to provide interim updates if your request is still within these timeframes
I have made a complaint and haven’t yet received a response…
  • Please allow two weeks for us to acknowledge receipt of your request
  • Once we have received your request, we will aim to respond within eight weeks
  • We are unable to provide interim updates if your request is still within these timeframes
I have a GE store card, credit card, motor finance or hire purchase agreement – who do I need to contact?
  • GE Money does not have any affiliation with, or access to, data for GE store cards, credit cards, motor finance or hire purchase agreements
  • We cannot respond to complaints or queries in relation to these products.
  • We are not able to provide any assistance on where to forward these queries.

Our Data Privacy Notice:

At GE Money we respect your privacy. Our fair processing notice sets out how we use your personal data. Click here to find out about how GE processes your data and your rights in relation to this.

Contact us:

You can write to us at: GE Money Home Lending, PO Box 912, Newport, NP20 9PB Or email us at: ge.money@targetgroup.com